Tradexa

WhatsApp Commerce and Customer Support Features | Tradexa

Explore shared-team conversations, product discovery, order context, campaign messaging and customer-support workflows on WhatsApp.

Features that will enhance your Business

Task and Reminder from chat

Convert important conversations into tasks or reminders so the responsible team member can follow up.

Convert Every Visitor into a Customer

Automatically convert WhatsApp interactions into leads, eliminating the need for manual support-to-marketing data transfer.

Automated Customer Support

Never miss a lead, and the query again saves time and improves efficiency about order status, pricing, discount, and delivery status.

360-Degree Customer View

Get to know the entire context of the customer's previous history along with the message only.

Auto customer info identification

Automatically learn the customer's details, including name, number, and previous history.

Sales Recovery Through Abandoned Carts

Send personalised reminders on WhatsApp to customers to complete their purchase.

Sell without having a website

Share your product catalogue and accept payment just through WhatsApp without worrying about managing the website.

Sell, Manage, Market & Advertise - Everywhere Your Customer Lives

One platform for brands, retailers, and distributors to SELL across websites, marketplaces, and stores; MANAGE orders, inventory, distribution networks, and sales teams; MARKET through WhatsApp, SMS, and email; and ADVERTISE on Google, Meta, Amazon, and Flipkart.