CUSTOMER ENGAGEMENT AND SUPPORT
Engage, Support, and Delight your customer
Connect and Support
Never miss a customer
Stay in touch with customers who leave your website by sending them regular updates and promotions via WhatsApp.
Shared Team Inbox
No need to worry about your device or one of your team members unavailability. Everyone in your team has access to your customer queries.
Convert chats into tasks
Manage customer chats and WhatsApp marketing in a single platform for efficient replying and bulk messaging.
Setup reminders for the tasks
Don't keep your customers waiting for answers related to order deals or other important queries that irritate them.
Customer context
customer/visitor history of orders, page visits, queries, and shipment status in the context of the chat.
Automate mundane queries
AI-enabled auto responses to customer queries like order status, shipment status, tracking links, payment status, product offers, etc.
Auto-subscribe in marketing
No extra steps and efforts to import and export visitor data into marketing.
Send bulk WhatsApp messages
Send offers, deals, and new product arrival notifications to all your contacts with just one click.
Connect and Support
Connect with customers without asking and validating contact information while you get their identity.
Never miss a customer
Stay in touch with customers who leave your website by sending them regular updates and promotions via WhatsApp.
Shared Team Inbox
No need to worry about your device or one of your team members unavailability. Everyone in your team has access to your customer queries.
Convert chats into tasks
Manage customer chats and WhatsApp marketing in a single platform for efficient replying and bulk messaging.
Setup reminders for the tasks
Don't keep your customers waiting for answers related to order deals or other important queries that irritate them.
Customer context
customer/visitor history of orders, page visits, queries, and shipment status in the context of the chat.
Automate mundane queries
AI-enabled auto responses to customer queries like order status, shipment status, tracking links, payment status, product offers, etc.
Auto-subscribe in marketing
No extra steps and efforts to import and export visitor data into marketing.
Send bulk WhatsApp messages
Send offers, deals, and new product arrival notifications to all your contacts with just one click.